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Buncombe County COVID-19 Pet Information

Screen Shot 2020-10-21 at 11.45.30 AMThe following information is provided as a public service from Asheville Humane Society:

Pet Resources for Buncombe County Residents Affected by COVID-19
In order to help pet owners impacted by the COVID-19 pandemic keep their beloved pets, Asheville Humane Society is providing pet supplies for Buncombe County families experiencing financial hardship due to job loss or other effects of the current crisis. Pet owners in need of assistance can leave a message on Asheville Humane Society’s Safety Net Helpline at (828) 761-2008 to request resources and get more information about the services that are currently available.

Asheville Humane Society Adoption Center Now Open for Adoptions

In an effort to better serve the animals in our care, while keeping the safety of our staff and visitors a priority, we are discontinuing adoption appointments and reopening our Adoption Center to a limited number of walk-ins at a time to meet animals for adoption.

A set number of customers will be welcomed inside to adopt on a first come, first served basis. Safety protocols such as masks required, contactless temperature readings and social distancing within the building will remain the same. If the building reaches our set capacity, potential adopters will have socially distant options available to wait until the next spot opens.

Our hours of operation are Tuesday - Saturday, 10am - 6pm, with animal naptime each day from 1-2pm.

Please Note:

  • Masks are required for the safety of our adopters and staff.
  • When you arrive at the Adoption Center, a temperature reading will be taken with a contactless thermometer for you and anyone in your party. If reading is 100.4 or above, we ask that you please return home. 

Adoptions will still happen on a first come, first served basis. We will also continue to follow our practice of Open Adoptions, meaning each potential adopter will meet one-on-one with a trained Adoption Counselor to ensure the match is a good fit for both the animal and their new family.

Thank you for your patience and ongoing support during this unprecedented time, and we look forward to helping you find your new best friend!

To view available animals, visit

Asheville Humane Society Thrift Store Open for Regular Hours

Thrift Store operations have resumed at full capacity, ensuring adherence to the number of people allowed to enter at one time as determined by the State/County for Phase 2. Please wear a mask if visiting the Thrift Store.

The Thrift Store is located in our Community Center at 1425 Patton Avenue. Please consider shopping for a good cause or donating your unwanted items to help animals in need! Thrift Store Hours - To Shop: Mon. - Sat., 10am - 6pm, To Donate Items: Tues. - Sat., 10am - 5pm.

Community Solutions - Pet Resources and Assistance:

Drive-through clinics are being held to serve our community. Other resources and services may be available for Buncombe County residents experiencing financial hardship or other crisis. For more information or to request resources or assistance for your pet, please call the Safety Net Helpline at (828)-761-2008.




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